Skills & Competencies for Labor Relations Manager

Labor Relations Manager job profile

JOB SUMMARY for Labor Relations Manager

Implements and maintains a company's labor relations programs, policies, and procedures.

JOB RESPONSIBILITIES for Labor Relations Manager

Ensures satisfactory labor-management relations and helps interpret collective bargaining agreements. Leads grievance procedures including arbitrations and assists all levels of management on labor matters.

Labor Relations Manager SALARY RANGE

BASE 50%
$144,550
TOTAL 50%
$158,835
Job Level
M03
Job Code
HR09200033
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Labor Relations Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Labor Relations Manager skill and competencie below to view definitions.

11 general skills or competencies (Job family competencies) for Labor Relations Manager

1 Job Family Competencies – Internal Communications
Proficiency Level -4
Skill definition-Promoting a seamless flow of information throughout our business to align the employees' performance with the company's objectives.
Level 1 Behaviors
(General Familiarity)
Explains how effective internal communications can improve employee retention.
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Level 2 Behaviors
(Light Experience)
Tracks the performance metrics to support the effectiveness of both internal and external communications.
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Level 3 Behaviors
(Moderate Experience)
Works on opportunities to promote and positively represent our organization through internal communication.
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Level 4 Behaviors
(Extensive Experience)
Schedules collaborative meetings with internal teams to forecast campaign performances.
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Level 5 Behaviors
(Mastery)
Strategizes internal communication plans designed to connect key stakeholders with your organization.
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2 Job Family Competencies – Benefit Programs
Proficiency Level -4
Skill definition-Designing, managing, assessing and implementing compensation plan to attract and retain talent.
Level 1 Behaviors
(General Familiarity)
Lists the factors that should be considered in the development of the benefits objectives.
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Level 2 Behaviors
(Light Experience)
Responds to employee inquiries regarding benefits program.
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Level 3 Behaviors
(Moderate Experience)
Reviews cost and usage rates of existing benefit programs to assess actual and perceived value.
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Level 4 Behaviors
(Extensive Experience)
Oversees the development of the benefits objectives to ensure comply with overall strategic goals.
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Level 5 Behaviors
(Mastery)
Keeps current on latest state laws and regulations impacting employee benefit programs to ensure compliance.
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3 Labor Relations Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Labor Relations Manager
Proficiency Level - 4
5 Competency for - Labor Relations Manager
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Labor Relations Manager

1 Core Competencies – Facilitation
Proficiency Level -5
Skill definition-Ability to design a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.
Level 1 Behaviors
(General Familiarity)
Lists the steps in handling disruptive behavior in meetings.
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Level 2 Behaviors
(Light Experience)
Uses at least one formal facilitation method or technique in a given session.
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Level 3 Behaviors
(Moderate Experience)
Utilizes different learning techniques to efficiently absorb information and increase productivity.
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Level 4 Behaviors
(Extensive Experience)
Identifies, clarifies, and summarizes results of a group process.
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Level 5 Behaviors
(Mastery)
Fosters participation and gets employees to develop ideas and perspectives that add value.
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2 Core Competencies – Resource Management
Proficiency Level -4
Skill definition-Planning, scheduling, coordinating and allocating people, money, and technology to achieve the greatest organizational value.
Level 1 Behaviors
(General Familiarity)
Lists different types of resources and their values.
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Level 2 Behaviors
(Light Experience)
Tracks resource reconciliation data and regularly reports to management.
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Level 3 Behaviors
(Moderate Experience)
Updates resource planning and requirements by identifying and responding to changing needs.
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Level 4 Behaviors
(Extensive Experience)
Oversees applicable resources and coordinates with key stakeholders to maximize utilization.
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Level 5 Behaviors
(Mastery)
Promotes the sharing of best practices in resource management and a resource-consciousness culture.
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3 Labor Relations Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Labor Relations Manager
Proficiency Level - 4
5 Competency for - Labor Relations Manager
Proficiency Level - 5

Summary of Labor Relations Manager skills and competencies

There are 0 hard skills for Labor Relations Manager.
11 general skills for Labor Relations Manager, Internal Communications, Benefit Programs, Employee Engagement, etc.
10 soft skills for Labor Relations Manager, Facilitation, Resource Management, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Labor Relations Manager, he or she needs to be an expert in Facilitation, be skilled in Resource Management, and be an expert in Planning and Organizing.

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